File modules/crm.php | ApisCP Modules API

1:	<?php
2:	declare(strict_types=1);
3:	/**
4:	* Copyright (C) Apis Networks, Inc - All Rights Reserved.
5:	*
6:	* Unauthorized copying of this file, via any medium, is
7:	* strictly prohibited without consent. Any dissemination of
8:	* material herein is prohibited.
9:	*
10:	* For licensing inquiries email <licensing@apisnetworks.com>
11:	*
12:	* Written by Matt Saladna <matt@apisnetworks.com>, July 2017
13:	*/
14:
15:	/**
16:	* User tracking, trouble tickets
17:	*
18:	* @package core
19:	*/
20:	class Crm_Module extends Module_Skeleton
21:	{
22:	const FROM_ADDRESS = CRM_FROM_ADDRESS;
23:
24:	// @ignore
25:	const REPLY_ADDRESS = CRM_REPLY_ADDRESS;
26:	const FROM_NAME = CRM_FROM_NAME;
27:	const FROM_NO_REPLY_ADDRESS = CRM_FROM_NO_REPLY_ADDRESS;
28:	const MAX_SMS_LENGTH = 150;
29:	// lowercase list of ticket subject priorities that cannot change
30:	const COPY_ADMIN = CRM_COPY_ADMIN;
31:
32:	const TICKET_STCLOSE = 'close';
33:	const TICKET_STAPPEND = 'append';
34:	const TICKET_STOPEN = 'open';
35:	const PRIORITIES = array('normal', 'high', 'outage');
36:	const LOW_PRIORITY_SUBJECTS = array('billing');
37:
38:	// @var string
39:	// @ignore
40:	const SHORT_COPY_ADMIN = CRM_SHORT_COPY_ADMIN;
41:
42:	// @ignore
43:	private static $CRM_SERVER_HOST = CRM_TICKET_HOST;
44:	// @ignore
45:	private static $CRM_SERVER_USER = CRM_TICKET_USER;
46:	// @ignore
47:	private static $CRM_SERVER_PASSWORD = CRM_TICKET_PASSWORD;
48:	// @ignore
49:	private static $CRM_SERVER_DATABASE = CRM_TICKET_DB;
50:
51:	/**
52:	* void __construct(void)
53:	*
54:	* @ignore
55:	*/
56:	public function __construct()
57:	{
58:	parent::__construct();
59:	$this->exportedFunctions = array(
60:	'*' => PRIVILEGE_SITE \| PRIVILEGE_ADMIN,
61:	'append_ticket_via_email' => PRIVILEGE_ADMIN,
62:	'get_notifications' => PRIVILEGE_ALL,
63:	'cancel_notification' => PRIVILEGE_ALL,
64:	'configured' => PRIVILEGE_ALL
65:
66:	);
67:	}
68:
69:	/**
70:	* CRM enabled for user
71:	*
72:	* @return bool
73:	*/
74:	public function enabled(): bool
75:	{
76:	return $this->configured() &&
77:	($this->permission_level & PRIVILEGE_ADMIN \|\| !$this->getServiceValue('billing', 'parent_invoice'));
78:	}
79:
80:	/**
81:	* Verify CRM module is configured
82:	*
83:	* @return bool
84:	*/
85:	public function configured(): bool
86:	{
87:	return false;
88:	}
89:
90:	/**
91:	* Get pending notifications
92:	*
93:	* @return array
94:	*/
95:	public function get_notifications(): array
96:	{
97:	return [];
98:	}
99:	}
100:

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